Privacy Policy

At Parlanova, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.

1. Information We Collect

Account Information

• Email address and name
• Language preferences and learning goals
• Profile picture (optional)

Learning Content

• Writing submissions and drafts
• AI feedback and assessment results
• Progress data and learning statistics

Usage Information

• Log data (IP address, browser type, pages visited)
• Device information
• Learning session data and interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our language learning services
• Generate personalized AI feedback on your writing
• Track your progress and provide learning analytics
• Send you important updates about your account
• Improve our platform and develop new features

3. AI Processing

Your writing submissions are processed by AI language models to generate feedback. This processing is essential to our service and helps us provide personalized learning recommendations.

We use industry-leading AI providers with strong privacy practices. Your content is not used to train third-party AI models.

4. Data Sharing & Third Parties

We share your data only with trusted service providers who help us operate our platform:

• Supabase: Database and authentication services
• OpenAI/OpenRouter: AI language model processing for feedback generation
• Stripe: Payment processing for subscriptions

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

Upon account deletion, your personal data will be permanently removed within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Data Portability: Export your data in a machine-readable format
• Right to Object: Object to certain processing of your data

To exercise these rights, visit your Account Settings or contact us at privacy@parlanova.com.

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the platform to function (authentication, preferences)
• Functional Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our platform (with your consent)

8. Children's Privacy

Parlanova is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the 'Last updated' date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@parlanova.com